Frequently Asked Questions

No! WebCraft Pro is designed for everyone, regardless of technical expertise. Our drag-and-drop interface makes it easy to create professional websites without writing a single line of code. Even if you've never built a website before, you can create something beautiful in minutes.

Yes! We offer a free forever plan that includes core features to build and publish your website. You can upgrade to premium plans anytime to unlock advanced features like e-commerce, custom domains, and priority support.

With our templates and drag-and-drop editor, you can create a basic website in under an hour. More complex sites might take a few days, but it's still much faster than traditional development. Many of our users launch their websites on the same day they sign up!

You can build any type of website! From personal blogs and portfolios to business websites, online stores, restaurants, real estate sites, and more. Our templates cover every industry, and our flexible tools let you customize everything to match your vision.

Absolutely! You can use a free WebCraft Pro subdomain or connect your own custom domain. Premium plans include a free domain for the first year. Connecting your domain is simple - just follow our step-by-step guide or contact support for assistance.

Yes! Our platform includes powerful e-commerce features including product catalogs, shopping cart, payment processing (Stripe, PayPal, and more), inventory management, order tracking, and shipping calculations. Everything you need to run a successful online store.

Yes, you can sell both physical and digital products. Our system automatically delivers digital downloads after purchase. You can set up secure download links, limit download attempts, and even sell access to online courses or membership content.

We have over 500 professionally designed templates for every industry and use case. All templates are fully customizable - you can change colors, fonts, layouts, and add or remove sections. Each template is mobile-responsive and optimized for performance.

Yes! WebCraft Pro integrates with popular tools like Google Analytics, Facebook Pixel, Mailchimp, Calendly, and many more. We also offer custom code injection for advanced users who want to add their own scripts or tracking codes.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for annual plans. All payments are processed securely through our payment partners.

Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any differences. If you downgrade, you'll keep access to premium features until the end of your current billing period.

We offer a 30-day money-back guarantee for all paid plans. If you're not satisfied with WebCraft Pro for any reason, contact our support team within 30 days of purchase for a full refund - no questions asked.

No hidden fees! The price you see is the price you pay. Your plan includes hosting, security, updates, and support. Optional add-ons like premium templates or third-party integrations are clearly marked before purchase.

Yes! We offer a 50% discount for registered nonprofit organizations. Contact our sales team with your nonprofit documentation to apply for the discount. We also offer special pricing for educational institutions and students.

We provide 24/7 email support, live chat support during business hours, phone support for premium plans, and an extensive knowledge base with tutorials and guides. Our average response time is under 2 hours for email support.

Yes, all websites include free SSL certificates, DDoS protection, regular security updates, and automated backups. We follow industry best practices for security and are compliant with GDPR and other privacy regulations.

Yes, we automatically backup your website daily and retain backups for 30 days. Premium plans include on-demand backups and one-click restore functionality. You can also download your website data at any time.

If you cancel, your website will remain published until the end of your billing period. After that, it will be taken offline but your data will be saved for 90 days. You can reactivate your account anytime within that period.

Yes, you can export your website content at any time. Premium plans include full website export including HTML/CSS files. We believe you should always own your content and have the freedom to move it if needed.

Absolutely! All websites built with WebCraft Pro are automatically mobile-responsive. Your site will look great on smartphones, tablets, and desktop computers. We also provide a mobile editor so you can fine-tune the mobile experience.

WebCraft Pro is built with SEO in mind. You get customizable meta tags, clean URLs, automatic sitemaps, fast loading speeds, and structured data. We also provide SEO tools and guides to help you rank higher in search results.

Yes! Premium plans allow you to add custom HTML, CSS, and JavaScript. You can also integrate third-party APIs and services. For developers, we offer API access and webhooks for advanced customizations.

Very fast! We use a global CDN, image optimization, lazy loading, and caching to ensure your website loads quickly. Average load times are under 2 seconds, which is excellent for both user experience and SEO.

Yes! Premium plans allow you to create and manage multiple websites from a single account. Each website has its own dashboard, analytics, and settings. There's no limit to how many sites you can build.